Privacy policy

Last updated: July 14, 2025

Bambiha Wear operates this store and website, including all related features, tools, content, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. Our store is powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access the Services, make a purchase, or communicate with us. If there is a conflict between our Terms of Service and this policy, the Privacy Policy governs how your personal data is handled.

Information We Collect

We collect or process personal information such as:

  • Contact details: name, billing/shipping address, phone number, email
  • Payment info: credit/debit card data, payment method, transaction details
  • Account info: username, password, preferences
  • Activity: viewed items, cart additions, purchases, returns
  • Communications: messages or inquiries you send us
  • Device and browser data: IP address, OS, session details
  • Usage data: how and when you interact with the site

Sources of Personal Information

  • Directly from you via forms, checkout, account creation, or inquiries
  • Automatically via cookies, analytics, and device interaction
  • From service providers and marketing/advertising platforms
  • From Shopify and associated plugins or third parties

How We Use Your Information

  • To process orders, manage returns/exchanges, and ship items
  • To personalize your shopping experience and recommend products
  • To send marketing, promotional offers, or abandoned cart reminders
  • To secure our platform, prevent fraud, and comply with laws
  • To provide customer support and respond to inquiries

How We Share Information

  • With Shopify for store functionality and hosting
  • With vendors (payments, shipping, analytics, customer support)
  • With marketing partners for personalized advertising (as allowed by law)
  • With authorities for legal, safety, or fraud investigation purposes
  • With affiliates or in a business transfer (merger, acquisition)

Shopify Relationship

Shopify hosts our store and helps process your data. Shopify may also use data from interactions across multiple stores to improve its services. Learn more at Shopify’s Privacy Policy.

Third-Party Links

Our website may link to external platforms (e.g., social media, payment gateways). These sites are governed by their own privacy policies, and we are not responsible for their content or data handling.

Children’s Data

We do not knowingly collect data from individuals under the legal age of consent. If you believe a child has submitted personal information, contact us to have it removed.

Data Security

Our website is SSL-encrypted (via Cloudflare). While we implement strict security measures, no method of transmission or storage is 100% secure.

Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined, or to comply with legal and contractual obligations.

Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Request corrections or deletions
  • Request a copy of your data (portability)
  • Manage your marketing preferences or unsubscribe

You may exercise these rights by emailing us at hi@bambiha.com. We may require identity verification to process your request. You can also contact Shopify regarding your data at Shopify Privacy Portal.

International Transfers

Your data may be stored or processed outside your country. If transferred from the EU or UK, we rely on standard contractual clauses or adequacy decisions as per GDPR guidelines.

Policy Updates

We may modify this policy periodically to reflect changes in law or our business. The revised policy will be posted here with an updated effective date.

Contact Us

If you have questions or want to exercise your rights, contact us at:

GST: 09CCXPB8241B1ZI | Trademark: Registered under BAMBIHA